Privacy Policy
This page explains how Chicky Time handles information submitted through this website.
This page explains how Chicky Time handles information submitted through this website.
Last updated: March 2026
This website is operated by Chicky Time (Pty) Ltd, incorporated in South Africa (Reg. No. 2025/723853/07), acting as the responsible party for personal information collected through this website. Chicky Time Inc., a Delaware C corporation with registered office at 1007 N Orange St, 4th Floor, Suite 5553, Wilmington, DE 19801, USA, may also process personal information in connection with US-facing activities.
Contact for all privacy matters: enquirees@chickytime.com
We collect personal information that you voluntarily submit through forms on this website, including your name, email address, phone number, location, and any additional details you provide in franchise, investor, careers, merch, or general enquiry forms.
We process your personal information for the following purposes:
— To respond to your enquiry: legal basis: legitimate interests / performance of pre-contractual steps
— To provide requested materials such as franchise or investor packs: legal basis: your consent / legitimate interests
— To assess commercial interest in franchise, investment, or employment opportunities: legal basis: legitimate interests
— To manage ongoing business relationships: legal basis: contract performance or legitimate interests
— To process merch orders and communicate about fulfilment: legal basis: contract performance
Enquiry and interest registration data is retained for up to 24 months from the date of submission, or until you request deletion. Job applicant data is retained for 12 months from submission unless a role is offered. Merch order data is retained for 7 years for accounting and legal compliance purposes.
We do not sell your personal information. We may share it with internal team members, professional advisors, service providers (including email and CRM platforms), and affiliated group entities, where reasonably necessary to respond to your enquiry or operate the business. Any service providers we engage are required to handle your data securely and only for the purposes we specify.
Chicky Time is based in South Africa. If you are located in the EU or UK, your personal information will be transferred to and processed in South Africa. South Africa is not currently designated as an adequate country by the EU or UK. Where such transfers occur, we implement appropriate safeguards including standard contractual clauses or equivalent protections to ensure your data is handled in accordance with applicable law.
If you are in the EU or UK (GDPR / UK GDPR):
You have the right to: access your personal data; correct inaccurate data; request erasure of your data; restrict or object to processing; receive your data in a portable format; and withdraw consent at any time where processing is based on consent. You also have the right to lodge a complaint with your local supervisory authority — the Information Commissioner's Office (ICO) in the UK at ico.org.uk, or your national data protection authority in the EU.
If you are in South Africa (POPIA):
You have the right to access, correct, and request deletion of your personal information. You may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.
All users:
To exercise any of these rights, or to request deletion or correction of your data, contact: enquirees@chickytime.com. We will respond within 30 days.
If you are located in the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK), and have questions or concerns regarding the processing of your personal data, you may contact our appointed GDPR representatives:
EU Representative:
Euverify Ltd (Ireland)
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork
T23 AT2P
Ireland
Email: gdpr@euverify.com
UK Representative:
Euverify Ltd (UK)
3rd Floor
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Email: gdpr@euverify.com
To submit a Data Subject Access Request (DSAR), request deletion of personal data, or make any other GDPR-related enquiry, please use our secure GDPR portal:
https://gdpr.euverify.com/verify/baf5ede5-ea00-4c05-8be7-587c0d5c4a4d
This portal allows you to verify our appointed representative and submit GDPR requests directly. Requests submitted through the portal are logged and tracked to help ensure timely responses and compliance with applicable data protection laws.
This website may use basic functional cookies necessary for the operation of the site. If analytics or marketing cookies are used, a separate cookie consent notice will be displayed and your consent will be obtained before such cookies are set. You may manage or remove cookies at any time through your browser settings.
We take reasonable technical and organisational measures to protect personal information submitted through this website. Standard website and email communication channels may not be fully encrypted end-to-end — please avoid submitting highly sensitive personal information through web forms unless specifically requested.
This policy may be updated from time to time as the business develops. The date at the top of this page reflects the most recent version. Continued use of the website after an update constitutes acceptance of the revised policy.